We collaborated with a company which was a huge name in the business of import/export of Ayurvedic products and was looking for a better order management mechanism. They were relying solely on excel sheets and were on the lookout for a more efficient way to organize, manage and keep track of their orders. They wanted to reduce the cumbersome elements of the export/import process by minimizing manual checks and multiple verifications.
The client was using MS Excel to create and maintain order details, which included multiple details as all orders were related to export orders. Export orders usually need multiple documents to be created and maintained. This process of creating export orders and the following protocol of following documents for the export order was very cumbersome and included lots of manual work and supervision and multiple checks.
The challenge for us was to create a unified dashboard wherein our client could create new orders and access all the information related to orders, invoices, and inventory.
Our team decided to create a platform that would work as an end-to-end export management solution wherein the client can track the export order right from their clients placing the order request to the delivery of the order. We used a tech stack comprising of tools such as:
Our approach enabled us to create an application that allowed our client to take care of issues such as:
1) Order Management- Gives the Clients customer the ability to place orders online through the portal
2) Order Processing: Gives the Client the ability to review, manage, process, approve and execute the order from their client.
3) Tracking: Gives the Client the ability to track the status of the orders at every stage, beginning from dispatch to delivery.
4) Payment Tracking: Gives the client the ability to intimate the payment details to the client and as well keep track of the payments pending from the clients.
5) Documentation: Most Needed Documents needed for Customs Clearance are being created within the application reducing 80% of manual processing of documents needed for Customs Clearance.
6) Document Management: Gives the client storage of all documents executed and access to all documents previously executed and future orders as well.
7) Universal Access: All Customers of the Client can access their own portals from the client provided portal reducing the need for manual contact via email, fax calls etc.
We observed that after using the solution we designed for them, our client was much better able to manage certain tasks that would seem menial and take up too much time. It allowed them to get all their data in order and stay on top of all the activities between receiving an order and delivering an order.
We partnered with a company in the travel booking and management space that enables corporates to book, customise and manage their travel programmes. They came to us with a mandate of revamping their website and mobile apps in a bid to retain more customers, reduce negative feedback and redesign their platform to match the industry standard.
Our team was tasked with designing a tool that helps our client manage everyday functional services such as accounting for cost, billing their customers and the like. It also acts as a shared procurement and collaborative platform for partner companies to leverage the shared resources and run their operations.
We teamed up with a US-based, industry leader in the manufacturing of Electronic Safekeeping Devices that was facing issues on multiple fronts. The mandate we received from them required us to design separate solutions to help them overcome each of those issues.
We were tasked with creating an MCIS (Merchant Campaign Item Selector) that would let users create a price and items list for advertising vehicles on our client’s website.
We were given the mandate to create an application for a big name in the retail industry that enables its store owners to order new, pre-defined digital signages or customise their own signages.
We worked on a project for a huge name in the retail sector that was facing problems in organizing the data of its products and vendors in a way that it could be used for promotional events and understanding customer preferences across demographic segments.
HRHNext, a client of ours in the Customers Solutions Space, needed an all-in-one HRMS Application for their employees. They aimed to enable all employees to access a unified dashboard that they could use for their day-to-day operations.
A multinational pharmaceutical company tasked with creating an all-in-one unified application that would bring Doctors, Patients, Pharmacies, and Health Insurance providers to a single platform. Their aim was to make it easy for patients to book consultations and appointments, access lab reports, order medicines, and procure all their insurance information from a single interface.
Stanford Sonoma, a major player in the Commercial Restaurant Supplies industry, was looking to expand the scope of its operations by digitizing its offerings and foraying into the e-commerce sector.
We collaborated with one of the biggest global sports apparel brands in the world to create an application that professional designers and sports persons could use to customize equipment like football gloves, chest guards, baseball fielding, and batting gloves.
A client of ours in the Online Education space asked us to design a website that would serve as a platform for teachers to share curriculum-driven content and would enable students to access that content in an interactive and engaging manner. Their idea was to use stories and characters as a part of their pedagogy because they felt that an immersive experience is the best way to attract and retain the attention of children.